Capacity Forecasting

Live and long-term decision support to match resources with demand.

Genéve Case Story

Genéve Case Story

How Genéva Airport Cuts Wait Time using BlipTrack

Each day brings new challenges such as delays, cancellations, unplanned events, seasonal changes, national holidays and more. Disruptions impact the operational plan and require both live and long-term operational input and changes to prevent bottlenecks, queue build-up and lost revenue.

Accurate capacity forecasts are key to smooth and efficient operations. Knowing how many and when people appear is vital to reduce overhead and frustration, and provide a smooth experience.

Read about how Genéve Airport uses BlipTrack

Our BlipTrack Capacity Forecasting solution gives you detailed, minute-by-minute people volume and show-up profile forecasts. You get both live and long-term decision support, which means you can accurately match staffing with demand, while at the same time gaining valuable insights on how to efficiently plan future resources, without affecting your KPIs.

“The BlipTrack solution helps improve service levels for the municipality commuters. The real-time travel time and wait time information allows drivers to make informed route choices that ultimately distribute traffic and increases the operational performance of the road network.”

Anders Kruse Christiansen

Project Manager at Aarhus Municipality

“BlipTrack enables us to monitor the quality of the terminal processes to improve resource planning, and to perform consistent reporting to internal and external stakeholders.”Read more

Ward Decaluwé

Director of Operations at Brussels Airport

The implementation of BlipTrack will help to ensure that passengers experience a quick and easy passage through this stage of the journey, and significantly increase the opportunity for a positive experience throughout the airport.”

Øystein Skaar

Airport Director at Bergen Airport

“BlipTrack was a critical investment. The data has provided valuable insight into our operational performance across both our assets and processes. Most importantly, it has enabled us to have meaningful conversations with our key operational stakeholders and vendors, as we collectively seek to improve the passenger experience.”

Mark Croudace

Manager - Passenger & Terminal Operations at Auckland International Airport Limited

“BlipTrack provides us with valuable real-time insights about passenger queue time dynamics. It helps our managers to secure low queue times at minimum cost, and also provides our Analysis Department with direct feedback on their forecasting performance.” Read more.

Esben Kolind

Head of Operational and Business Analysis at Copenhagen Airports

“With BlipTrack we are able to measure the capacity and traffic flow in real-time in and around the area. This allows us to take proactive steps to initiate countermeasures, if traffic build-up should occur. It also helps us to understand various traffic-related matters, enabling us to evaluate and validate existing traffic models and make informed decisions about where to prioritise expansions and optimisations to help the daily commute.”

Otto Åstrand

Traffic Analyst at Trafik Stockholm

“Avinor has used the BlipTrack solution since 2009. We value the long-term cooperation and their professional approach in providing us with technology and data to ensure efficient operations and passenger satisfaction.”

Lars Erik Flatner

Head of ICT Portfolio at Avinor.

“BlipTrack helps us manage and eliminate potential problem spots within the facility. Sharing the processing time with our travelers provides them with peace of mind, so they may continue to expect a pleasant travel experience.” Read more

Gert-Jan de Graaff

President and CEO of JFKIAT

“With the automatic BlipTrack measurings, we now know precisely how many passengers to expect at the passport control at specific hours, and based on that we can reduce tailbacks.”

Kaj Lykke Majlund

Commanding Police Officer at Copenhagen Airport

“BlipTrack give us a unique opportunity to deliver new logistics solutions for the benefit of our customers”. Read more

Mette Schmidt

Chief Technical Officer for the Port of Aalborg

How we do it


BlipTrack measures and combines data from one or multiple technologies, such as WiFi and Bluetooth sensors, 3D cameras, people counters, as well as data from other third-party data-providing systems and units.

BlipTrack uses both real-time and historical insights to deliver reporting capabilities in a web-based, intuitive user interface with compelling visualisations. Because data extraction can be performed in any combination, you get quick and efficient integration into existing management systems. Analysis Platform

Get in touch

BlipTrack’s capacity forecasting solutions are customised to suit your needs. To find out more about how BlipTrack can improve your operational efficiency almost immediately

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