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Passenger Appearance Forecasting

Live and long-term decision support for operational
managers to scale capacity with demand.

The Passenger Appearance Forecasting Module automatically predicts minute-by-minute passenger appearances and provides both live and long-term decision support for operational managers to scale capacity with demand.

Accurate passenger forecasts are key to smooth and efficient airport operations. Each day or period brings new changes such as flight delays, cancellations, changing passenger numbers, unplanned events, seasonal changes, national holidays and more.

The “live” version of the BlipTrack Passenger Appearance module provides real-time re-forecasts which compensate for changes in the flight schedule, delays at check-in, delays in the adjacent road traffic or public transportation and more. In addition, the module is able to dynamically update the passenger appearance forecast, taking into consideration the progress of flights currently being processed in contrast to the plan.

BlipTrack-Forecasting-IllustrationThe “long-term” version of the module is able to automatically predict passenger volumes for the days, weeks and months to come. This is accomplished by combining and analyzing the historical data, collected from the same sources as mentioned above, with future flight schedules, expected growth, overall trends, events, holidays and more in mind.

The module works by integrating and combining data from either existing passenger process systems or BlipTrack measurements, with boarding pass data.

The BlipTrack forecasting solution consists of several advanced modules, which are designed to optimize and improve all the stages of passenger handling. The modules can be combined or used separately and are easily integrated with existing airport management systems.

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BlipTrack delivers reporting capabilities with live and historical information in a web-based, intuitive user interface with compelling visualizations and real-time insights. The solution enables data extraction in any combination, allowing quick and efficient integration into existing management systems.

With insights and all the necessary tools to optimize operations, BlipTrack enable stakeholders to improve revenue while maintaining a high level of customer service.

“BlipTrack provides us with valuable real-time insights about passenger queue time dynamics, such as passenger appearances, capacity and production per lane. It helps our managers to secure low queue times at minimum cost, and also provides our Analysis Department with direct feedback on their forecasting performance.” Read more.

Esben Kolind
Head of Operational and Business Analysis at Copenhagen Airports

“BlipTrack has helped us to resource our operations on the day, and to identify pinch points and potential build ups. The BlipTrack data has proven to be very accurate and is used by our staff to monitor operations, and has enabled us to display accurate queue wait times to passengers and to provide an optimum passenger experience.”

John Seely
Technology Projects Manager at Dublin Airport Operations

“BLIP Systems provides us with valuable insights in queue times of the most important passenger processes at Amsterdam Airport Schiphol. These insights are used to continuously improve our performance together with our stakeholders. BLIP Systems has proved to be a reliable partner, with clear a understanding of our needs.”

Martijn Van Boxtel
Operational Manager Terminal Logistics at Schiphol Group

“BlipTrack has positioned CVG on the technology cutting edge of real-time wait analytics and efficiency planning. The solution provides us with immediate visibility to the customer experience and resource effectiveness with throughput planning. BlipTrack allows us to put the customer at ease at a critical stress point and instills our expectations around superior customer experience.” Read more

Brian Cobb
Vice President, Customer Experience at CVG

“The solution alerts airport employees about developing bottlenecks which allows them to react to the situation more quickly.” Read more

Daryl Jameson
Vice President at JFKIAT

“BlipTrack helps us manage and eliminate potential problem spots within the facility. Sharing the processing time with our travelers provides them with peace of mind, so they may continue to expect a pleasant travel experience.” Read more

Gert-Jan de Graaff
President and CEO of JFKIAT

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