Precise individual counting and
travel time measurements.
BlipTrack is able to measure queue time/travel time with input from a minimum of two barcode readers. The barcode input can be collected using handheld scanners or existing stationary solutions, such as boarding pass scanners, or a combination of both.
With precise individual barcode counting and travel time/queue time measurements in the same areas where BlipTrack sensors are placed, the data can be used as a UAT/verification of BlipTrack WiFi/Bluetooth measurements.
The data is fed into the BlipTrack Analysis Platform using the BlipTrack Data Collector API or customer-specific implementation. BlipTrack supports all major barcode formats, as well as decoding of BCBP (BarCodeBoardingPass).
Both the barcode data and the data from the BlipTrack sensors can be displayed as an overlay in the Bliptrack Analysis Platform. This enables users to easily visually verify if the data matches, and for a complete view of the current situation.
BlipTrack delivers reporting capabilities with live and historical information in a web-based, intuitive user interface with compelling visualizations and real-time insights. The solution enables data extraction in any combination, allowing quick and efficient integration into existing management systems.
With insights and all the necessary tools to optimize operations, BlipTrack enable stakeholders to improve revenue while maintaining a high level of customer service.
“BlipTrack provides us with valuable real-time insights about passenger queue time dynamics. It helps our managers to secure low queue times at minimum cost, and also provides our Analysis Department with direct feedback on their forecasting performance.” Read more.
Head of Operational and Business Analysis at Copenhagen Airports
“BlipTrack has helped us to resource our operations on the day, and to identify pinch points and potential build ups. The very accurate data is used by our staff to monitor operations, and has enabled us to provide an optimum passenger experience by displaying accurate queue wait times.”
Technology Projects Manager at Dublin Airport Operations
“BLIP Systems provides us with valuable insights in passenger processes. The insights are used to continuously improve our performance together with our stakeholders. BLIP Systems has proved to be a reliable partner, with a clear understanding of our needs.”
Martijn Van Boxtel
Operational Manager Terminal Logistics at Schiphol Group
“BlipTrack provides us with immediate visibility to the customer experience and resource effectiveness with throughput planning. The solution allows us to put the customer at ease at a critical stress point and reinforces our expectations around superior customer experience.” Read more
Vice President, Customer Experience at CVG
“BlipTrack provides valuable information that helps everyone manage expectations, especially when lines get long. The solution alerts airport employees about developing bottlenecks which allows them to react to the situation more quickly.” Read more
Vice President at JFKIAT
“BlipTrack helps us manage and eliminate potential problem spots within the facility. Sharing the processing time with our travelers provides them with peace of mind, so they may continue to expect a pleasant travel experience.” Read more
Gert-Jan de Graaff
President and CEO of JFKIAT