May 3, 2017 9:03 am

Gentrack Group has acquired the majority shareholder position in BLIP Systems, to bolster and expand its airport solutions.

BLIP Systems A/S is pleased to announce that it has concluded an acquisition agreement with Gentrack Group Ltd. This strategic acquisition will augment Gentrack’s software product range and expand its customer base worldwide.

In addition, Gentrack has acquired a majority shareholder position of Malta-based CA Plus Limited, a market leader in non-aeronautical revenue management system for airports, with installations in Europe, Africa, Latin America and the Caribbean.

“We are really looking forward to becoming a part of Gentrack, which will give us a much stronger position in the market. A larger sales and service organisation, as well as a joint product offering, will enable us to offer new and existing functionalities to the market. There are strong synergies between Gentrack´s Airport 20/20, CA Plus´ CA+ Airport Performance Solution and the BlipTrack platform, which we look forward to present to existing and new customers,” says Peter Knudsen, CEO at BLIP Systems.

BLIP Systems and Gentrack have already been working close together for the past year in implementing the BlipTrack Queue and Flow Management solution at the UK’s Birmingham and Bristol airports, and at Christchurch Airport in New Zealand.

"BLIP Systems and CA Plus both have multiple airport customers in common with (Gentrack's) Airport 20/20 and this has facilitated due diligence, says" Jon Kershaw, General Manager of Business Services at Gentrack. "Both solutions can now be integrated with Airport 20/20 to provide significant additional operational benefits and a unique product range for airport operators."

BLIP Systems´ customers will gain access to an even larger team of airport optimisation experts and their comprehensive suite of integrated solutions, including the Gentrack´s Airport 20/20 and CA+ platforms.

“It´s been an excellent project with great support from the design, installation and technical team. The BLIP Systems´ team are a credit to the organisation and have helped the airport immensely, with data analysis and reporting.”

Chris Wilson
Head of Terminal Operations at Birmingham International Airport

“We had very high expectations prior to the introduction of the system, and I am very happy to say that the outcome has proved very successful. The system has capabilities of further enhancements which will provide other long term solutions in the future.”

Paul Davies
Operations Director at Bristol Airport

“With BlipTrack we are able to keep our passengers fully informed24/7 – both in the terminal and online – about what to expect at security. At peak times, up to 3,000 passengers an hour travel through security and our aim is to make that experience as smooth as possible whilst ensuring safety – BLIP Systems helps us do that.”

Adrian Witherow
Chief Operating Officer at Edinburgh Airport

“BlipTrack has helped us to resource our operations on the day, and to identify pinch points and potential build ups. The very accurate data is used by our staff to monitor operations, and has enabled us to provide an optimum passenger experience by displaying accurate queue wait times.”

John Seely
Technology Projects Manager at Dublin Airport Operations

“BlipTrack enables us to monitor the quality of the terminal processes to improve resource planning, and to perform consistent reporting to internal and external stakeholders.”Read more

Ward Decaluwé
Director of Operations at Brussels Airport

“BLIP Systems provides us with valuable insights in passenger processes. The insights are used to continuously improve our performance together with our stakeholders. BLIP Systems has proved to be a reliable partner, with a clear understanding of our needs.”

Martijn Van Boxtel
Operational Manager Terminal Logistics at Schiphol Group

“BlipTrack provides us with valuable real-time insights about passenger queue time dynamics. It helps our managers to secure low queue times at minimum cost, and also provides our Analysis Department with direct feedback on their forecasting performance.” Read more.

Esben Kolind
Head of Operational and Business Analysis at Copenhagen Airports

“BlipTrack helps us manage and eliminate potential problem spots within the facility. Sharing the processing time with our travelers provides them with peace of mind, so they may continue to expect a pleasant travel experience.” Read more

Gert-Jan de Graaff
President and CEO of JFKIAT

“BLIP Systems has positioned CVG on the technology cutting edge of real-time wait analytics and efficiency planning. BlipTrack provides us with immediate visibility to the customer experience and resource effectiveness with throughput planning. The solution allows us to put the customer at ease at a critical stress point and reinforces our expectations around superior customer experience.” Read more

Brian Cobb
Vice President, Customer Experience at CVG

“The solution alerts airport employees about developing bottlenecks which allows them to react to the situation more quickly.” Read more

Daryl Jameson
Vice President at JFKIAT

“BlipTrack has enabled CVG to continue our close collaboration with TSA to ensure that the passenger experience is one that enhances the journey experience rather than detract from it.” Read more

Candace McGraw
CEO at Cincinnati Airport

“We use BlipTrack to see when levels of service are breached and locate the reasons. This has helped us to identify work shift problems and to make more informed decisions.”

Guðmundur Karl Gautason
Project Manager - Operation Research at Keflavik Airport.

“BlipTrack allow us to gain a good understanding of check-point dynamics. In combination with the operational experience of our security staff, we work in an increasingly more proactive way. And most importantly, our customers benefit directly by getting a better service.”

Anita Filli
Project Manager Landside Operations at Genève Aéroport