BLIP Systems

BlipTrack provide visibility on resource effectiveness for greater efficiency, maximised revenue and optimum travel experience.

Traffic - whether it’s in the air, on the road or of the feet of the millions of passengers, commuters and visitors passing through airports, amusement parks or on roads, keeping things moving smoothly can be a continuous, daily challenge.

 

At BLIP Systems, we’re creating business intelligence solutions for your queue and flow management issues, so you can streamline your operation, maximise your revenue and improve your customers´ experience.

Who we are

BLIP Systems is a business intelligence company, established in 2003, whose expert employees are committed to giving you the best in both solutions and services.

We are dedicated to creating the best in queue and flow management solutions, while working closely with you to make sure you get the most out of your BlipTrack Solution, providing unmatched service, expertise and access to information.

What we do

Our ultra-sophisticated, easy-to-use, multi-departmental decision engine provides airports, municipalities and other high-traffic facilities with a complete overview of the situation at a strategic and operational level, and with a rapid understanding of analysis and performance.

You get valuable insights and all the necessary tools you need to streamline operation, reduce overhead, and maximise revenue. You are presented with up-to-date visual representations of what's happening throughout your facility, plus performance analysis that helps you provide optimum service. It puts you completely in control and gives you the power to make quick, informed decisions about resource allocation, facilities layout and so much more.

  • Evaluate and challenge your key performance indicators on the go
  • Draw accurate live forecasts, to scale resources with demand
  • Gain insights on future staffing requirements based on demand, and plan accordingly
  • Draw from historic data, future schedules and growth predictions to more accurately plan and forecast
  • Use movement data to optimise your facility’s layout and positioning of outlets and services
  • Make informed retail planning decisions and increase concession opportunities and income
How it works

Our sensor-agnostic platform integrates, analyses and visualises data from multiple technologies, including WiFi and Bluetooth sensors, 3D cameras, people counters and other third-party data sources, all in one secure data warehouse.

We use advanced data-mining and predictive modeling analytics, to give you both real-time and historical context-rich data, presented in an intuitive web-based user interface with compelling visualisations.

Where you can find us

We’re headquartered in Denmark, but you can find our solutions in over 25 international airports, including Schiphol in Amsterdam, JFK in New York, and airports in Manchester, Cincinnati, Auckland, Dublin, Brussels, Geneva, San Diego, and Edinburgh. BlipTrack has been tested, used and trusted by airports, cities and other high-traffic facilities around the world

And it’s not just airports. Our solutions are helping solve road traffic flow problems in Switzerland, Thailand, New Zealand, the UK, Denmark and Sweden. BlipTrack has even been rolled out in ports, train stations, ski resorts, amusement parks, and at events around the world.

From pedestrian queue and vehicle traffic queue and flow management to advanced capacity forecasting, we’re giving you, the decision-maker, visibility over your operations and the tools to optimise staff resources, maximise revenue and give your customers the best possible care.

Company details

Address:
BLIP Systems A/S
Haekken 2
9310 Vodskov, Denmark
Phone: +45 98258200
Email: sales@blipsystems.com

Sales office:
Frederiksborgvej 17
4000 Roskilde, Denmark

Bank details:
Bank account EUR 22 145036475279
IBAN NO EUR DK7820005036475279

Bank account DKK 2214 0718363519
IBAN NO DKK DK0320000718363519

BIC/SWIFT: NDEADKKK

BLIP Systems is proud to be a part of the Gentrack Group

Concessionaire Analyser+
Automated collection of concession sales data, contract management, revenue calculation, billing and a BI platform for advanced insight into passenger airport spend.

 

 

Airport 20/20
Seamless data exchange and real time information clarity. Flexible billing, resource management, intelligent FIDS and airport wide stakeholder decision-making.

“BlipTrack has proven to be a critical investment we have made. The data has provided insight into our operational performance across both our assets and processes. Most importantly it has enabled us to have meaningful conversations with our key operational stakeholders.”

Mark Croudace

Manager - Passenger & Terminal Operations at Auckland International Airport Limited

“BlipTrack has helped us to resource our operations on the day, and to identify pinch points and potential build ups. The very accurate data is used by our staff to monitor operations, and has enabled us to provide an optimum passenger experience by displaying accurate queue wait times.”

John Seely

Technology Projects Manager at Dublin Airport Operations

“BlipTrack gives us a clear picture of passenger movements, allowing us to provide the best customer service and proactively manage service levels before any issues arise.”

Giorgio Medici

Head of Customer Care at Milano Malpensa Airport

“BlipTrack enables us to monitor the quality of the terminal processes to improve resource planning, and to perform consistent reporting to internal and external stakeholders.”Read more

Ward Decaluwé

Director of Operations at Brussels Airport

“BlipTrack helps us manage and eliminate potential problem spots within the facility. Sharing the processing time with our travelers provides them with peace of mind, so they may continue to expect a pleasant travel experience.” Read more

Gert-Jan de Graaff

President and CEO of JFKIAT

“With BlipTrack we are able to keep our passengers fully informed24/7 – both in the terminal and online – about what to expect at security. At peak times, up to 3,000 passengers an hour travel through security and our aim is to make that experience as smooth as possible whilst ensuring safety – BLIP Systems helps us do that.”

Adrian Witherow

Chief Operating Officer at Edinburgh Airport

“BlipTrack has helped identify time periods where passenger wait times exceed 10 minutes, thereby allowing us to assess schedule deficiencies and taxi dispatches. The data has greatly helped improve the customer experience by providing us the ability to schedule taxis to be available when needed.”

David J. Boenitz

Director of Ground Transportation at San Diego International Airport.

“BLIP Systems provides us with valuable insights in passenger processes. The insights are used to continuously improve our performance together with our stakeholders. BLIP Systems has proved to be a reliable partner, with a clear understanding of our needs.”

Martijn Van Boxtel

Operational Manager Terminal Logistics at Schiphol Group

“We use BlipTrack to see when levels of service are breached and locate the reasons. It help us to identify work shift problems and to make more informed decisions.”

Guðmundur Karl Gautason

Manager – Operation Research at Keflavik Airport.

“BlipTrack provides us with immediate visibility to the customer experience and resource effectiveness with throughput planning. The solution allows us to put the customer at ease at a critical stress point and reinforces our expectations around superior customer experience.” Read more

Brian Cobb

Vice President, Customer Experience at CVG

“We had very high expectations prior to the introduction of the system, and I am very happy to say that the outcome has proved very successful. The system has capabilities of further enhancements which will provide other long term solutions in the future.”

Paul Davies

Operations Director at Bristol Airport

“BlipTrack provides us with valuable real-time insights about passenger queue time dynamics. It helps our managers to secure low queue times at minimum cost, and also provides our Analysis Department with direct feedback on their forecasting performance.” Read more.

Esben Kolind

Head of Operational and Business Analysis at Copenhagen Airports

“BlipTrack allow us to gain a good understanding of check-point dynamics, and most importantly, our customers benefit directly by getting a better service.”

Anita Filli

Project Manager Landside Operations at Genève Aéroport

“Bliptrack enables us to continually refine, evaluate and improve key operational processes.” Read more

Bjorg Hill

Contract Manager at Oslo Airport

“BlipTrack has given us a dynamic and valid tool to document our performance against service level agreements, and also to ensure that the right numbers of staff are in the right place, at the right time, for our passengers.” Read more

Rick Mernock

ATM Policy and Planning Manager at Manchester Airport

“It´s been an excellent project with great support from the design, installation and technical team. The BLIP Systems´ team are a credit to the organisation and have helped the airport immensely, with data analysis and reporting.”

Chris Wilson

Head of Terminal Operations at Birmingham International Airport

Our Customers

Our team

A good handfull of them

Peter Knudsen

CEO and Sales Manager EMEA

Lars Tørholm

CTO

Preben Fugl Andersen

Sales Manager Scandinavia & The British Isles

Mads Bo Frederiksen

Sales Manager The Americas

Christian Bak

Sales Manager Western Europe, Canada, Middle East and India

Christian Bugislaus Carstens

Marketing Manager

Betina Thodberg Larsen

Marketing Coordinator

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