Measure, Optimize and Improve
Helping transportation sectors and retail to reduce costs and travel times, optimize staffing and improve revenue.
Improve revenue and service with reduced queues and faster processing time.
Optimize staffing resources based on both real-time and historical data
Improve the traveler experience with accurate queue wait and travel time.
Optimize retail by understanding customer flow patterns
Reduce commuting times and vehicle emissions by optimizing flow
AREA OF INTEREST
“BlipTrack has positioned CVG on the technology cutting edge of real-time wait analytics and efficiency planning. The solution provide us with immediate visibility to the customer experience and resource effectiveness with throughput planning. BlipTrack allows us to put the customer at ease at a critical stress point and instilling our expectations around superior customer experience.” Read more
Vice President, Customer Experience at CVG
“BlipTrack helps us manage and eliminate potential problem spots within the facility, and sharing the processing time with our travelers will provide them with peace of mind, so they may continue to expect a pleasant travel experience.” Read more
Gert-Jan de Graaff
President and CEO of JFKIAT
“BLIP Systems provides us with valuable insights in queue times of the most important passenger processes at Amsterdam Airport Schiphol. These insights are used to continuously improve our performance together with our stakeholders. BLIP Systems has proved to be a reliable partner, with clear understanding of our needs.”
Martijn Van Boxtel
Operational Manager Terminal Logistics at Schiphol Group
“BlipTrack has helped us get a better understanding of the dynamic traffic system and provides quantifiable data to support the improvement measures to traffic flows. This will allow us to continue to provide a world-class service to our customers and community by efficiently managing traffic flows in and out of the port.” Read more.
General Manager of Strategy and Risk Management at Port of Dover
“Since 2010, BlipTrack has helped us to resource our operations on the day, identify pinch points and potential build ups. The BlipTrack data has proven to be very accurate and is used by our staff to monitor operations, and has enabled us to display accurate queue wait times to passengers and to provide an optimum passenger experience.”
Technology Projects Manager at Dublin Airport Operations
“The Queue Diagnostics solution provides us with valuable real-time insights about passenger queue time dynamics, such as passenger appearances, capacity, and production per lane. It helps our managers to secure low queue times at minimum cost, and also provides our Analysis Department with direct feedback on their forecasting performance” Read more.
Head of Operational and Business Analysis at Copenhagen Airports
“Our use of BLIP Systems’ technology has proven quite successful. BlipTrack has enabled CVG to continue our close collaboration with TSA to ensure that the passenger experience at CVG is one that enhances the journey experience not detracts from it.” Read more
CEO at Cincinnati Airport