Welcome to BLIP Systems

- the company that’s making the job of those who manage flow easier, more efficient and more effective.

Whether you’re in charge of managing traffic flow in airports, on the road, or anywhere that people gather, BlipTrack is designed to give you the visibility you need to effectively match capacity with demand, maximise revenue and improve customer experience, all through the power of accurate, real-time data.

 

 

Capacity Forecasting


  • Accurately predict passenger show-up to match capacity with demand
  • Gain detailed insights to efficiently plan future resources, without affecting KPIs
  • Reduce overheads and improve passenger experience with precise forecasting

 

Queue Management


  • Evaluate KPIs with great accuracy to comply with SLAs
  • Provide wait times to keep passengers informed and relaxed
  • Minimise queue and increase commercial dwell time

 

Flow Management


  • Add value to existing facilities to unlock new business opportunities
  • Optimise the positioning of signage, retail outlets and services
  • Minimise operational changes' impact on passenger flow
Seamless Flow Technology Revitalises Bristol Airport’s Passenger Experience.

Seamless Flow Technology Revitalises Bristol Airport’s Passenger Experience.

BlipTrack Flow Management
Cincinnati Airport’s use of BlipTrack Technology Helps TSA Staffing Meet Growing Passenger Demand

Cincinnati Airport’s use of BlipTrack Technology Helps TSA Staffing Meet Growing Passenger Demand

BlipTrack Queue and Flow Management
No More Wait Time Surprises at Oslo and Stavanger Airport

No More Wait Time Surprises at Oslo and Stavanger Airport

BlipTrack Queue Management
JFK Airport uses BlipTrack to Optimise Operations and Display Live Wait Times

JFK Airport uses BlipTrack to Optimise Operations and Display Live Wait Times

BlipTrack Queue Management
Traffic Anomalies No Longer a Mystery Thanks to Drivers´ Bluetooth Devices.

Traffic Anomalies No Longer a Mystery Thanks to Drivers´ Bluetooth Devices.

BlipTrack Flow Management
Geneva Airport Cuts Wait Times by Half using BlipTrack

Geneva Airport Cuts Wait Times by Half using BlipTrack

BlipTrack Queue Management

“BlipTrack has proven to be a critical investment we have made. The data has provided insight into our operational performance across both our assets and processes. Most importantly it has enabled us to have meaningful conversations with our key operational stakeholders.”

Mark Croudace

Manager - Passenger & Terminal Operations at Auckland International Airport Limited

“BlipTrack has helped us to resource our operations on the day, and to identify pinch points and potential build ups. The very accurate data is used by our staff to monitor operations, and has enabled us to provide an optimum passenger experience by displaying accurate queue wait times.”

John Seely

Technology Projects Manager at Dublin Airport Operations

“BlipTrack gives us a clear picture of passenger movements, allowing us to provide the best customer service and proactively manage service levels before any issues arise.”

Giorgio Medici

Head of Customer Care at Milano Malpensa Airport

“BlipTrack enables us to monitor the quality of the terminal processes to improve resource planning, and to perform consistent reporting to internal and external stakeholders.”Read more

Ward Decaluwé

Director of Operations at Brussels Airport

“BlipTrack helps us manage and eliminate potential problem spots within the facility. Sharing the processing time with our travelers provides them with peace of mind, so they may continue to expect a pleasant travel experience.” Read more

Gert-Jan de Graaff

President and CEO of JFKIAT

“With BlipTrack we are able to keep our passengers fully informed24/7 – both in the terminal and online – about what to expect at security. At peak times, up to 3,000 passengers an hour travel through security and our aim is to make that experience as smooth as possible whilst ensuring safety – BLIP Systems helps us do that.”

Adrian Witherow

Chief Operating Officer at Edinburgh Airport

“BlipTrack has helped identify time periods where passenger wait times exceed 10 minutes, thereby allowing us to assess schedule deficiencies and taxi dispatches. The data has greatly helped improve the customer experience by providing us the ability to schedule taxis to be available when needed.”

David J. Boenitz

Director of Ground Transportation at San Diego International Airport.

“BLIP Systems provides us with valuable insights in passenger processes. The insights are used to continuously improve our performance together with our stakeholders. BLIP Systems has proved to be a reliable partner, with a clear understanding of our needs.”

Martijn Van Boxtel

Operational Manager Terminal Logistics at Schiphol Group

“We use BlipTrack to see when levels of service are breached and locate the reasons. It help us to identify work shift problems and to make more informed decisions.”

Guðmundur Karl Gautason

Manager – Operation Research at Keflavik Airport.

“BlipTrack provides us with immediate visibility to the customer experience and resource effectiveness with throughput planning. The solution allows us to put the customer at ease at a critical stress point and reinforces our expectations around superior customer experience.” Read more

Brian Cobb

Vice President, Customer Experience at CVG

“We had very high expectations prior to the introduction of the system, and I am very happy to say that the outcome has proved very successful. The system has capabilities of further enhancements which will provide other long term solutions in the future.”

Paul Davies

Operations Director at Bristol Airport

“BlipTrack provides us with valuable real-time insights about passenger queue time dynamics. It helps our managers to secure low queue times at minimum cost, and also provides our Analysis Department with direct feedback on their forecasting performance.” Read more.

Esben Kolind

Head of Operational and Business Analysis at Copenhagen Airports

“BlipTrack allow us to gain a good understanding of check-point dynamics, and most importantly, our customers benefit directly by getting a better service.”

Anita Filli

Project Manager Landside Operations at Genève Aéroport

“Bliptrack enables us to continually refine, evaluate and improve key operational processes.” Read more

Bjorg Hill

Contract Manager at Oslo Airport

“BlipTrack has given us a dynamic and valid tool to document our performance against service level agreements, and also to ensure that the right numbers of staff are in the right place, at the right time, for our passengers.” Read more

Rick Mernock

ATM Policy and Planning Manager at Manchester Airport

“It´s been an excellent project with great support from the design, installation and technical team. The BLIP Systems´ team are a credit to the organisation and have helped the airport immensely, with data analysis and reporting.”

Chris Wilson

Head of Terminal Operations at Birmingham International Airport

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